Privacy Policy

Chattanooga Vacation Homes (“Chattanooga Vacation Homes,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through this website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an inquiry, make a reservation, sign up for marketing communications, or otherwise interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• submit an inquiry form;
• make or request a reservation;
• sign up for emails, promotions, or updates;
• contact us by phone, email, text, or website form;
• purchase products, services, or add-ons; or
• otherwise communicate with us.

This information may include your name, email address, phone number, mailing address, billing information, reservation details, travel details, and any other information you choose to provide.

We may also automatically collect certain technical information when you use this website, such as your IP address, browser type, device type, operating system, referring pages, pages visited, and general usage data collected through cookies or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• respond to inquiries and provide customer service;
• process and manage reservations, purchases, and guest communications;
• send confirmations, reminders, and service-related updates;
• communicate with you about your stay or transaction;
• send marketing emails, promotions, and special offers where permitted by law;
• improve our website, services, and user experience;
• analyze website traffic and performance;
• protect against fraud, misuse, or unauthorized activity; and
• comply with legal obligations.

3. Cookies and Tracking Technologies

This website may use cookies, pixels, tags, and similar tracking technologies to improve functionality, remember preferences, understand how visitors use the site, and support marketing or advertising efforts.

You can typically control cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.

4. How We Share Information

We do not sell your personal information for money. We may share your information with trusted third parties when reasonably necessary to operate our business and website, including:

• booking platforms and reservation management providers;
• payment processors;
• email and communication service providers;
• website hosting, analytics, and marketing vendors;
• contractors or service providers assisting with business operations; and
• legal, regulatory, or governmental authorities when required by law or to protect our rights.

We may also share information in connection with a business transfer, merger, asset sale, financing, or acquisition.

5. Third-Party Websites and Services

This website may contain links to third-party websites, booking channels, payment tools, social media platforms, maps, and other outside services. We are not responsible for the privacy practices, content, or security of those third-party sites or services.

Your use of third-party services is subject to their own privacy policies and terms.

6. Email and Marketing Communications

If you sign up for our emails or otherwise opt in to receive marketing messages, we may send you promotions, offers, updates, and news about Chattanooga Vacation Homes.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing messages, we may still send you transactional or service-related communications related to an inquiry, reservation, or purchase.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information. However, no website, system, or method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We may retain your information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we maintain about you.

To make a privacy-related request, please contact us using the information listed below. We may need to verify your identity before responding to certain requests.

10. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so we can review and address the situation.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page unless otherwise stated. Your continued use of this website after changes are posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: